Updated October 2026
Short answer
The city of Katy had 21,894 people at the 2020 census and sits where Harris, Fort Bend and Waller counties meet, about 29 miles west of downtown Houston on I-10. Greater Katy reaches far beyond the city limits, and most of its garage doors were installed in the last two decades.
What garage doors deal with in Katy
Katy grew from 11,775 people in 2000 to 21,894 in 2020, and the area around it grew much faster. Greater Katy roughly follows the 181-square-mile Katy school district, so many homes with a Katy address sit outside the city itself, in master-planned subdivisions where the garage door came with the house.
That means a lot of builder-grade steel doors and openers reaching the age for their first real repairs: springs at the end of their cycles, openers without battery backup, and panels dented by a car in a busy driveway. Insulated replacement doors are popular for garages with rooms above them.
Because Katy straddles three counties, an address can be in Harris, Fort Bend or Waller County. It makes no difference to how we schedule; the same phone line covers it.
Katy by the numbers
21,894
People in the city of Katy at the 2020 census, up from 14,102 in 2010. Source: H-GAC 2020 census tables.
3
Counties the city sits across: Harris, Fort Bend and Waller. Source: Katy, Texas history.
181
Square miles in the Katy school district, which roughly defines Greater Katy. Source: Katy, Texas history.
Jobs we do most in Katy
How visits work in Katy
Katy calls are scheduled from our Theall Road service office, west by US 290 and the Beltway, on the same phone line as the rest of our coverage.
On newer doors we read the maker's label first, because it tells us whether a matching spring size or panel is still available.
Questions from Katy
Garage door questions from Katy
Both. Most Katy addresses we visit are outside the city limits.
Springs wear by cycles. A busy household can use up a builder-grade spring quickly.
Often yes on recent doors, because the model is still made.
Yes, and they help most on garages under living space.
Yes, the line is answered around the clock.